Pharmacy Supplies

About Pharmacy Supplies

Last Updated: 16 December 2019

Pharmaceutical services are provided by Planet Health Limited trading as ‘FromMars Pharmacy'.

Our dispensing pharmacy is regulated and authorised for internet sales by the General Pharmaceutical Council (GPhC), registration number 9011216. You can view our license credentials here:

https://www.pharmacyregulation.org/registers/pharmacy/name/frommars

We are also regulated and authorised to sell medicines and healthcare products using distance selling methods by the Medicines & Healthcare Products Regulatory Agency (MHRA). Our Registration number is C19664. You can view our license credentials here:

https://medicine-seller-register.mhra.gov.uk/search-registry/931

Our superintendent pharmacist who is responsible for the safe and effective oversight of medicines supplies is Mr Navin Khosla (Registration Number 2043964).

Professional and Transparent Service

Medicines are not ordinary items of commerce. All medicines or healthcare product sales are made under the supervision of a registered pharmacist who is licensed by the GPhC. At all times, we endeavour to provide a professional and transparent service whose primary goal is to ensure that the best interests of the patient are served.

From time to time, we accept that service level may not be up to expectations. In the event you wish to make a complaint we have a clear and transparent written complaints procedure.

We aim to acknowledge all formal written complaints within two working days of receiving them and to respond to all formal written complaints within five working days of receiving them.

To lodge a formal complaint, please send an email to support.desk@tingle.com. Anyone unhappy with the response that Tingle® (FromMars Pharmacy) has made to a formal written complaint should contact the General Pharmaceutical Council.

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